How It Works

Initial Consultation

Your journey with Virex begins with a confidential, no-obligation consultation with one of our senior advisors. This conversation is designed to understand your financial circumstances, objectives, and concerns at a high level. We will explain our services, fee structures, and approach, and answer any questions you may have.

This consultation can take place in person at any of our seven global offices, or via secure video conference. There is no obligation to proceed, and no fee for the initial consultation.

Following the initial consultation, if both parties wish to proceed, we will provide you with a Client Services Agreement and a Financial Services Guide (FSG) for your review.

KYC & AML Verification

As an AFSL-licensed firm, Virex Wealth Management is required by law to verify the identity of all clients and to conduct anti-money laundering (AML) and counter-terrorism financing (CTF) checks before providing financial services. This process is known as Know Your Client (KYC) verification.

KYC documentation requirements vary depending on the client type (individual, company, trust, SMSF) and the services requested. Typical requirements include:

• Certified copies of government-issued photo identification (passport, driver's licence)
• Proof of residential address (utility bill, bank statement — less than 3 months old)
• Tax file number (TFN) or foreign tax identification number
• Source of wealth declaration
• For entities: ASIC extracts, trust deeds, company constitutions as applicable

All KYC documentation is handled with strict confidentiality and stored securely in accordance with our Privacy Policy and applicable data protection laws.

Comprehensive Financial Review & Risk Profiling

Once KYC verification is complete, we conduct a comprehensive review of your financial position. This involves a detailed fact-finding process covering your assets, liabilities, income, expenses, insurance, superannuation, estate planning arrangements, and any other relevant financial matters.

We also conduct a formal risk profiling assessment to determine your risk tolerance, risk capacity, and investment time horizon. Our risk profiling process goes beyond a simple questionnaire — we engage in a structured conversation to understand how you think about risk, how you have responded to market volatility in the past, and what level of portfolio fluctuation you can genuinely tolerate without making decisions that could harm your long-term outcomes.

For clients with cross-border circumstances, we also conduct a detailed review of international assets, foreign pension entitlements, and multi-jurisdiction tax obligations.

Investment Mandate & Strategy Development

Based on the information gathered in the financial review and risk profiling process, our senior advisory team develops a bespoke investment strategy and investment mandate for your consideration. For discretionary clients, this mandate defines the parameters within which we will manage your portfolio. For advisory clients, it provides the framework for our ongoing recommendations.

The investment mandate covers: strategic asset allocation, permitted asset classes and instruments, geographic and currency exposure parameters, liquidity requirements, ethical or ESG screens (if applicable), income requirements, and any specific constraints or preferences.

For clients requiring personal financial advice, we prepare a Statement of Advice (SOA) in accordance with our AFSL obligations. The SOA sets out our recommendations, the basis for those recommendations, and all relevant disclosures.

Strategy Presentation & Approval

We present the proposed investment strategy and mandate to you in a formal strategy presentation meeting. This is an opportunity to review our recommendations in detail, ask questions, request modifications, and ensure that the proposed strategy genuinely reflects your objectives and circumstances.

We do not proceed to implementation until you have reviewed, understood, and approved the proposed strategy. You are under no obligation to accept our recommendations, and you may request modifications at any time.

Portfolio Implementation

Once the investment strategy is approved, we proceed to portfolio implementation. For discretionary clients, this involves the construction and funding of your portfolio in accordance with the agreed mandate. For advisory clients, we provide specific implementation recommendations for your consideration.

Implementation is managed carefully to minimise transaction costs, manage tax implications, and ensure that the portfolio is constructed in an orderly manner. For larger portfolios, implementation may be phased over several weeks to manage market impact and timing risk.

Ongoing Management, Reporting & Review

Once your portfolio is established, we provide ongoing management, reporting, and review in accordance with your service agreement. This includes:

• Monthly: Portfolio performance report and market commentary
• Quarterly: Formal portfolio review meeting with your advisor
• Annually: Comprehensive strategy review and mandate reassessment
• Ad hoc: Immediate communication on material portfolio events or market developments

Your portfolio and strategy are reviewed whenever your circumstances change materially — including changes in employment, family situation, tax residency, or financial objectives.